Customer Reviews
Paul G.
Rating: 5/5
Tungsten
Great product - as indicated in. prompt delivery and safe packaging- very happy thank you.
Mon Jun 26 2023 17:00:00 GMT+0000 (Coordinated Universal Time)
Brad T.
Rating: 5/5
Bloody Brilliant
People if you looking for something different, something that no one else has and or you want to impress your other half or even yourself. Then I recommend you get onto this store. I won’t spoil your fun with my silly descriptions but you won’t be disappointed. There is one thing, it’s not really a ‘bad’ thing, but some of pictures on the website do not do the actual item any justice. The rings are 10x better in real life. My wife and I are super impressed, thanks again guys.
Sun May 21 2023 17:00:00 GMT+0000 (Coordinated Universal Time)
Anthony H.
Rating: 5/5
Great service
The ring was great but the service was even better.
Would recommend.
Sun Jul 03 2022 17:00:00 GMT+0000 (Coordinated Universal Time)
Susie M.
Rating: 5/5
absolutely fantastic to deal with
absolutely fantastic to deal with from start to finish
Sun May 17 2020 17:00:00 GMT+0000 (Coordinated Universal Time)
Allisha B.
Rating: 5/5
10/10 would recommend
The ring itself is fantastic and fit the description perfectly. The first ring we received didn't fit unfortunately, but it came with a ring sizer so we measured again, sent the ring back and ordered the correct size. MRO were very professional and had great communication throughout the process. They showed a lot of care. Thank you very much MRO!
Sat May 02 2020 17:00:00 GMT+0000 (Coordinated Universal Time)
Bethany S.
Rating: 4/5
Seems to be all good
Not an expert so I really couldn’t speak to the quality of the ring, but it hasn’t got any scratches on it thus far which is great.
MRO’s customer service is top notch, I gotta say. I had to send my original ring back, then the replacement as well as the sizing was out, ended up switching out for an entirely different style on the third time. Each time delivery was extremely prompt and for no additional charge other than having to pay for postage to send it back.
That being said, I feel like their sizing is off. With your ring comes a plastic sizing ring (like a cable tie), but the reading it gave was definitely not the size I received (both times), the rings were definitely bigger. I did that sizing ring up tight as I could without being uncomfortable, but the actual ring seems to have a few mm of clearance, so take that information however you want.
All in all, good service and good ring, questionable sizing issues so be prepared to potentially send your ring back, but at least the process is as painless as it could be.
Sat Sep 14 2019 17:00:00 GMT+0000 (Coordinated Universal Time)
Ilona M.
Rating: 5/5
Great service!
Unfortunately the ring didn't fit but they were great with service to refund in full. Highly recommend, the quality was great
Sun Oct 07 2018 17:00:00 GMT+0000 (Coordinated Universal Time)
Matthew O.
Rating: 5/5
Excellent online experience
Exchange policy worked like a dream, Cathlyn was online at every twist and turn. Excellent wedding band, highly recommend.
Tue May 22 2018 17:00:00 GMT+0000 (Coordinated Universal Time)
Brent B.
Rating: 5/5
Superb service and quality
The first ring I ordered was i thought was what I wanted but size and colour was not when it arrived 3 days later. However, with the ring measure I was able to get the right size and the ring I wanted thanks to their online advice.
The returns/swap process was simple and easy and they were very accommodating.
Awesome service guys!!
Fri Dec 29 2017 17:00:00 GMT+0000 (Coordinated Universal Time)
Liz
Rating: 5/5
This is a wonderful product
This is a wonderful product we are so happy with it :-) your service was above satisfactory so thank you very much. 5/5 :-)
Sun Sep 28 2014 17:00:00 GMT+0000 (Coordinated Universal Time)